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Mari sama-sama mendalami kisah usahawan PUNB, Mohd Farik Abdul Rahman, seorang ahli farmasi dan usahawan menceritakan kebaikan Omega 3 kepada kesihatan jantung dan bagaimana ia dapat membantu mengurangkan kadar kolestrol dalam badan.

Keratan Akhbar daripada Utusan Malaysia – Sabtu, 29 Julai 2017

Mari sama-sama mendalami kisah usahawan PUNB, Dr. Leny Marlina, seorang doktor dan usahawan wanita mendidik dan memberi kesedaran tentang bahayanya penyakit ‘3 serangkai’ dan langkah pencegahan seawal di usia muda.

Keratan Akhbar daripada Utusan Malaysia – Sabtu, 29 Julai 2017

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The Fourth Industrial Revolution (IR 4.0) is upon us, and it is expected to change how we live, work, and communicate. As IR 4.0 picks up speed, we can see a definite shift in business models and employment trends.

This age of cutting-edge technology can mean a lot in terms of advancing small businesses. Nevertheless, to implement these new systems and software could be costly for small business owners. You can still benefit from new and developing technology. Here are a few tips to help your small business thrive without having to dip into your savings:

Customer Interaction

The popularity of social media has taken customer interaction to the next level.

Social media refers to websites and applications that are designed to allow people to share content quickly, efficiently, and in real-time. Facebook, Instagram and Twiter are among the most popular social media sharing sites that are often used by the public to engage with brands and business with a total of 1 billion users as of September 2019, and are expected to reach more than 2 billion in the not-so-distant future.

Changing technologies help you reach more potential customers than ever before, around the clock. Social media platforms, mobile marketing, various types of content marketing, and much more increase the visibility of your business far beyond your local community—often on a reasonable budget.

To maintain customer interaction, all that is required of business owners today is to have a few social media profiles that can be consistently maintained, and to engage customers by responding to their messages, and inviting reviews as well as customer-generated content. This allows you to observe nearly every aspect of your audience’s behaviour, thus providing a wealth of insight into customer motivation. By doing this, business owners will be able to understand their customers better. This also allows them to be more proactive about customers’ wants, which in return increased sales and customer loyalty.

Online Payments

One of the most popular trends in the business world today is e-commerce. Often called online payment, this has become the favoured form of purchasing for most customers. Web-based payment systems make it easy to send or receive payments. Furthermore, they do so while offering a host of payment options. Many of these platforms even offer seamless integration into popular accounting programs.

When you accept digital payments on your e-commerce website, you will expand your customer base to include far more people than before—those who want to pay offline and those who prefer online payment. In addition to that, the introduction of online payments can also attract a more global audience if you use a payment gateway that allows customers to pay in their local currency.

Moreover, one of the appeals of online payments is that they are faster than manual payments. The whole process of making an online payment may only take seconds. The result is immediate confirmation of transactions and improved the cash flow for your organisation. Do some research in advance to know which payment options suits your existing and potential customers. In other words, the more types of payments you accept, the more customers you will attract.

Analytical Tools

This method may be a little more costly than the previous entries but it certainly is the most formidable entry on this list. Companies have widely embraced the use of analytics to streamline operations and improve processes. Nevertheless, applying analytical tools will provide important data that will in turn inform intelligent and capable business decisions.

For instance, using analytical tools, you can gauge the percentage of visitors to your website that browse your site on their mobile browsers, or you can assess your page load speeds. The most common, popular and widely used is Microsoft Excel. Such information will provide a better understanding of your business and the direction in which it is heading. In addition, it also allows you to better recognise new business opportunities that may have been generally neglected, for example, undiscovered client demands.

Thus, with the right application of analytical tools, the potential for growth and profitability becomes endless and more intelligence-based.

As the new industrial revolution gathers speed, small business owners should take advantage of these new technologies to help their business thrive. With the internet and social media at our fingertips every day, the opportunities for business are constantly growing. Nevertheless, it all depends on how we choose to use new technology.

Apakah produk yang paling sesuai untuk dipasarkan secara global? Kita sering beranggapan hanya produk yang unik dan mempunyai faktor pelaris tersendiri sahaja yang boleh dijual di luar negara. Sebenarnya pelbagai produk berpotensi boleh dipasarkan termasuklah makanan, pakaian, mahupun kraftangan tempatan. Contohnya, produk sos cili Life keluaran Syarikat KFC Holdings Malaysia Berhad yang kini telah berada di pasaran Jepun dan roti canai sejuk beku jenama Kawan yang boleh didapati di pasar raya-pasar raya Indonesia. Yang penting, produk anda berkualiti dan mampu bersaing.

Ini antara perkara yang perlu anda pertimbangkan sebelum ke pasaran global.

Sasaran Pasaran

Mulakan dengan membuat kajian mengenai negara dan kumpulan sasaran. Cari maklumat untuk mengenal pasti negara yang mempunyai permintaan terhadap produk anda. Fokus kajian anda haruslah berdasarkan saiz pertumbuhan pasaran, minat dan pola perbelanjaan pengguna di negara sasaran.

Selain itu, cuba kenali pantang larang dan budaya setempat kerana hal ini dapat mempengaruhi sambutan terhadap produk anda. Anda juga perlu mengkaji sama ada nama produk anda sesuai untuk digunakan di negara sasaran. Ada sesetengah negara, anda perlu menukar jenama atau label produk mengikut ejaan dan bahasa serta makna yang bersesuaian supaya serasi dengan kehendak masyarakat tempatan.

Peraturan dan Undang-undang

Setiap negara mempunyai peraturan dan undang-undang import eksport tersendiri yang mungkin berbeza dengan negara kita. Sebagai usahawan, perkara ini harus dititik beratkan jika anda mahu memasarkan produk ke sesebuah negara. Antaranya undang-undang pelesenan dan pensijilan perniagaan, percukaian, urusan pengambilan pekerja dan tetapan piawaian bagi produk yang ingin dipasarkan. Contohnya, seperti di Amerika Syarikat, setiap produk makanan, ubatan dan kosmetik luar yang ingin dibawa masuk ke negara Uncle Sam itu harus mendapatkan kelulusan daripada agensi Pentadbiran Makanan dan Ubatan Amerika Syarikat (FDA).

Pengetahuan tentang peraturan dan undang-undang ini amat berguna kerana ia dapat memberi informasi dan boleh dijadikan sebagai petunjuk kepada anda sama ada ingin tembusi atau tidak pasaran di negara sasaran.

Kemampuan dan Status Kewangan Perniagaan

Dalam usaha menembusi pasaran global, anda perlu memastikan perniagaan bersiap sedia khususnya dalam pengeluaran produk yang lebih banyak dan produktif bagi memenuhi permintaan pasaran luar. Pastikan juga bekalan bahan-bahan mentah yang diperlukan mencukupi agar tidak menjejaskan kualiti dan rekod perniagaan. Kesukaran untuk membekal produk eksport secara konsisten akan mewujudkan imej negatif kepada syarikat selain berpotensi hilang kepercayaan daripada pengimport luar negara.

Tidak lupa, kedudukan kewangan perniagaan juga haruslah kukuh jika pengeluaran telah bertambah. Sekiranya perlukan bantuan, gunakan peluang-peluang yang ditawarkan oleh mana-mana agensi keusahawanan dan institusi kewangan berkaitan bagi memastikan kelangsungan dan pertumbuhan perniagaan anda.

Pelbagai kaedah atau cara yang anda boleh gunakan untuk menembusi pasaran global. Pilihlah cara yang paling sesuai dengan perniagaan anda dengan mengambil kira kos dan matlamat perniagaan.

Jadi, bersediakah perniagaan anda?

Dalam menghadapi industri 4.0, semakin banyak industri yang menggunakan sumber tenaga manusia mula beralih kepada tenaga kerja automasi.

Apakah yang membezakan kedua-dua sumber tenaga ini?

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