We value all complaints. Every complaint lodged to us will be attended to and ensured that complaints will be handled independently, impartially and driven by facts.
The response time, however, depends on the complexity of each case.
We will make it as convenient as possible for you to contact us and gain information about our product and services.
We are committed to deliver quality service. And therefore, we want to hear from you how can we improve further.
It is our responsibility to welcome and acknowledge your presence when you visit our office or meet us at our booth and exhibition centers, no matter how busy we are
A confirmed appointment is our priority. For every confirmed appointment, our officers will be punctual to meet you
Should our system fail due to technical glitches, we will make our best effort to restore it as soon as possible to ensure the business will run as usual